This tutorial is an introductory guide to CRM that touches upon various topics such as understanding 21 st century customers and managing them, building value for them, CRM software, and future trends …

This tutorial will bring you to the intermediate level of knowledge in Microsoft Dynamics CRM covering all the important aspects with complete hands-on experience.

By equating the term with technology, the IT organizations define CRM as a software that assists marketing, merchandising, selling, and smooth service operations of a business.

Anyone who manages sales and customer relationship will find this software highly useful as an end user. This tutorial will also benefit the software developers and cloud computing enthusiasts who …

It needs setting up the features of CRM system according to the business requirement, training the staff, and overall shifting from conventional work culture to a new method of handling work and customer …

Customer Relationship Management (CRM) is a system for managing a companys interactions with current and future customers. It often involves using technology to organize, automate, and …

SAP CRM consists of various components that allow you to integrate the CRM module with other SAP and non-SAP modules, internet, mobile devices like smartphones, tablets, and enterprise portal.

CRM is an enterprise application module that manages a company's interactions with current and future customers by organizing and coordinating, sales and marketing, and providing better customer …

This tutorial is an introductory guide to CRM that touches upon various topics such as understanding 21st century customers and managing them, building value for them, CRM software, and future …

SAP CRM is one of the key component of SAP Business Suite to manage customer relationship related activities. It is used to support all customer focused business areas like service, marketing, sales, etc.